同志社大学の蔵書を検索
本学蔵書と電子資料をまとめて検索
同志社女子大学の蔵書を検索
他大学の蔵書を検索
国内の論文を検索
国立国会図書館NDLサーチを検索
同志社大学の蔵書を検索した結果です。電子書籍/電子ジャーナルは書誌詳細画面のリンクから利用できます。
検索キーワード:(件名: Customer relations Management)
該当件数:37件
Relevance regained : from top-down control to bottom-up empowerment / H. Thomas Johnson
: [pbk.]. - New York : Free Press. - Toronto : Maxwell Macmillan Canada. - New York : Maxwell Macmillan International , c1992
図書 <BB00211665>
Customer relationship management : concepts and technologies / Francis Buttle
: pbk. - 2nd ed. - Oxford : Butterworth-Heinemann , c2009
図書 <BB10289826>
Customer relationship management / Neil Russell-Jones
Canterbury : Financial World , c2002
図書 <BB10194617>
Customer relationship management : concepts and technologies / Francis Buttle and Stan Maklan
: pbk,: hbk. - 3rd ed. - London : Routledge , 2015
図書 <BB12986097>
Strategic customer management : integrating relationship marketing and CRM / Adrian Payne, Pennie Frow
: hardback,: pbk. - Cambridge ; New York : Cambridge University Press , 2013
図書 <BB12609111>
Handbook on the experience economy / edited by Jon Sundbo, Flemming Sørensen
Cheltenham : E. Elgar , c2013
図書 <BB12859531>
Relationship marketing : gaining competitive advantage through customer satisfaction and customer retention / Thorsten Hennig-Thurau, Ursula Hansen, editors
Berlin : Springer , c2000
図書 <BB00482634>
Loyalty.com : customer relationship management in the new era of Internet marketing / Frederick Newell
New York ; London : McGraw-Hill , 2000
図書 <BB00482137>
Customer relationship management : a strategic imperative in the world of e-business / editor and contributer, Stanley A. Brown
Toronto : J. Wiley , c2000
図書 <BB00485281>
Customer relationship management : making hard decisions with soft numbers / by Jon Anton
Upper Saddle River, N.J. : Prentice Hall , c1996
図書 <BB00315174>
Achieving excellence in stakeholder management / Joachim Scharioth, Margit Huber, editors
Berlin : Springer , c2003
図書 <BB00579069>
Customer Relationship Management
Trade Cloth. - London : Thorogood , July 2004. - Mona Vale, NSW, Australia : Woodslane NZ, Limited [Distributor]
電子書籍 <OB01053090>
Behind the cloud : the untold story of how Salesforce.com went from idea to billion-dollar company -- and revolutionized an industry / Marc R. Benioff, Carlye Adler
: cloth. - 1st ed. - San Francisco, Calif. : Jossey-Bass , c2009
図書 <BB13108300>
Re-platforming the airline business : to meet travelers' total mobility needs / Nawal K. Taneja
London : Routledge , 2019
図書 <BB13087550>
Horizontal management : beyond total customer satisfaction / by D. Keith Denton
New York : Lexington Books. - Toronto : Maxwell Macmillan Canada. - New York : Maxwell Macmillan International , c1991
図書 <BB00197876>
Harvard business review on reinventing your marketing
Boston, Mass. : Harvard Business Review Press , c2011. - (Harvard business review paperback books)
図書 <BB12448120>
Focus : account manager
Chicago, Illinois : Strategic Account Management Association
電子ジャーナル <OJ00242616>
The market driven organization : understanding, attracting, and keeping valuable customers / George S. Day
New York : Free Press , c1999
図書 <BB10053058>
Global mCRM / Datamonitor
-2002. - New York, NY : Datamonitor
電子ジャーナル <OJ00209475>
Co-creating brands : brand management from a co-creative perspective / Nicholas Ind & Holger J. Schmidt
: pbk. - London : Bloomsbury Business , 2019
図書 <BB13122383>
Essential tools for operations management : tools, models and approaches for managers and consultants / Simon A. Burtonshaw-Gunn
Chichester : Wiley , 2010
図書 <BB12256818>
Inspire! : why customers come back / Jim Champy
: hardback. - Upper Saddle River, N.J. : FT Press , c2009
図書 <BB12582571>
Japanese retailing / Roy Larke
London ; New York : Routledge , c1994
図書 <BB00279194>
France--mCRM / Datamonitor
-[2002]. - New York, NY : Datamonitor
電子ジャーナル <OJ00209349>
Germany--mCRM / Datamonitor
電子ジャーナル <OJ00209446>
Italy--mCRM / Datamonitor
電子ジャーナル <OJ00209610>
Spain--mCRM / Datamonitor
電子ジャーナル <OJ00209931>
Collaborative customer relationship management : taking CRM to the next level / Alexander H. Kracklauer, D. Quinn Mills, Dirk Seifert, editors
Berlin ; Tokyo : Springer , c2004
図書 <BB00581274>
Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem / Kwasi Sarkodie-Mensah, editor
New York : Haworth Information Press , c2002
図書 <BB10090487>
Pro logo : brands as a factor of progress / Michel Chevalier and Gérald Mazzalovo ; [translation, Joe LaCour]
Basingstoke, Hampshire : Palgrave Macmillan , 2004
図書 <BB10067617>
At America's service : how corporations can revolutionize the way they treat their customers / Karl Albrecht
Homewood, Ill. : Dow Jones-Irwin , c1988
図書 <BB00072065>
Managing customer experience and relationships : a strategic framework / Don Peppers, Martha Rogers
: hardback. - 4th ed. - Hoboken, N.J. : Wiley , c2022
図書 <BB13196477>
United Kingdom--mCRM / Datamonitor
電子ジャーナル <OJ00210050>
Managing the total customer experience: Air Products & Chemicals case study
print. - Houston, Texas : American Productivity & Quality Center (APQC) , 2005
電子書籍 <OB01053687>
Managing the total customer experience: Cisco Systems case study
電子書籍 <OB01053688>
Do the right thing : how dedicated employees create loyal customers and large profits / James F. Parker
Upper Saddle River, N.J. : Pearson Education , c2008
図書 <BB13039620>
A stakeholder approach to issues management / Robert Boutilier
: pbk. - 1st ed. - New York : Business Expert Press , 2011, c2012. - (The strategic management collection)
図書 <BB12295277>