Altman, Ellen
著者名典拠詳細を非表示
| 著者の属性 | 個人 |
|---|---|
| 一般注記 | De Prospo, E. R. Performance measures for public libraries, 1973 |
| コード類 | 典拠ID=AU00182580 NCID=DA04396752 |
| 1 | Assessing service quality : satisfying the expectations of library customers / Peter Hernon and Ellen Altman Chicago : American Library Association , 1998 |
| 2 | Service quality in academic libraries / Peter Hernon, Ellen Altman : cloth,: pbk. - Norwood, N.J. : Ablex , c1996 |
| 3 | Local public library administration / edited by Ellen Altman 2d ed. / completely rev. by Ellen Altman, editor, in cooperation with the International City Management Association. - Chicago : American Library Association , 1980 |